Frequently Asked Questions – The Equisuit®
What is the Equisuit®?
The Equisuit® is a premium equestrian riding suit designed to provide optimal comfort, durability, and performance for riders. Crafted with high-quality materials, it offers enhanced waterproofing and a full-seat design to ensure stability and protection during various riding activities.
What sizes are available?
The Equisuit® is available in a range of sizes to accommodate different body types. Please refer to our size guide for detailed measurements to find your perfect fit.
How should I care for my Equisuit®?
To maintain the quality and longevity of your Equisuit®, we recommend:
- Machine washing on a gentle cycle with cold water.
- Using mild detergent.
- Avoiding bleach or fabric softeners.
- Air drying
Always check the care label inside your Equisuit® for specific instructions.
Is the Equisuit® suitable for all weather conditions?
Yes, the Equisuit® is designed with enhanced waterproofing features, making it suitable for various weather conditions, including rain and wind. Its breathable fabric also ensures comfort during warmer temperatures.
Can I return or exchange my Equisuit®?
We want you to be completely satisfied with your purchase. If you're not happy with your Equisuit®, you can return or exchange it within 30 days of receipt, provided it is in its original condition with all tags attached. Please visit our Returns & Exchanges page for more information.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Expedited shipping options are also available at checkout. Once your order is dispatched, you'll receive a tracking number to monitor its delivery status.
Do you ship internationally?
Currently, we offer shipping within the United Kingdom. For international shipping inquiries, please contact our customer service team at support@worldequestria.com.
How can I contact customer support?
If you have any questions or need assistance, our customer support team is here to help. You can reach us via email at support@worldequestria.com or through our Contact Us page.